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Bonus Episode: Unleashing the Power of Questions

November 10, 20232 min read

Bonus Episode:

Unleashing the Power of Questions with Shannon Banks

In this episode Rachel and Shannon reflect on the power of questions. Curiosity is one of the essential skills Shannon explores in her new book BECAUSE. In this engaging interview she shares how Action Learning can help teams solve problems and build their leadership skills. Shannon and Rachel bring this topic to life with examples of how they have worked with teams and the impact that the World Institute of Action Learning model can have in building performance, learning and solving problems.

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EPISODE TRANSCRIPT

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ABOUT SHANNON BANKS

Shannon Banks is an award-winning coach, facilitator and speaker. She founded Be Leadership in 2014 to help organisations, teams and individuals thrive in a modern world. In addition to traditional executive coaching, Shannon and the team at Be Leadership specialise in team coaching using Action Learning. Shannon is a Master Action Learning Coach with the World Institute for Action Learning. Shannon has recently published BECAUSE in which she outlines the 12 essential skills for connecting how you lead with why.

Email: shannon@be-leadership.com

Website: https://be-leadership.com/

EPISODE RESOURCES

TOP TIPS SUMMARY

  1. Accept that it's worth investing time to fully engage with the problem and explore it thoroughly, rather than rushing to a solution.

  2. Take time and check in to ensure everyone has agreed on what the problem is.

  3. Experiment with embracing the power of thoughtful, open questions bringing real curiosity.

  4. Experiment with really listening, active listening, not waiting to speak and not making assumptions.

  5. Observe and resist your potential inclination to rush to a solution.

  6. Always try and engage with a wide audience with a diversity of views when looking for solutions.

  7. When working in a group or team, take time out to reflect on performance. What are you doing well, what could you be doing better?

  8. Make sure that you're creating an atmosphere where everyone can contribute, where everyone's talents are respected and drawn on.

FURTHER READING

BOOKS

  • BECAUSE – 12 Essential Skills for Connecting How You Lead with Why by Shannon Banks

  • Optimising the Power of Action Learning by Michael Marquardt, Shannon Banks, Peter Cauwelier, Choon Seng

  • Unlocking Leadership Mind Traps by Jennifer Garvey Berger

  • The Open Organisation – Igniting Passion and Performance by Jim Whitehurst

  • Questions are the Answer by Hal Gregersen

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